Terms of Service
Last updated: December 30, 2024
1. Products Sold As-Is
All products listed on the WindowStock Market platform are sold "as-is" from existing inventory. These products may include overstock, returns, canceled orders, or surplus materials from contractors and distributors.
- Products are available in their current condition as described by the seller
- Buyers should carefully review all product specifications, photos, and descriptions before purchase
- Any noted defects or conditions are disclosed in the listing
- All sales are final unless otherwise agreed upon between buyer and seller
2. Platform Liability Disclaimer
WindowStock Market is a marketplace platform that connects buyers and sellers. We are not responsible for:
- Installation: The platform does not provide installation services. Buyers are responsible for arranging their own installation by qualified professionals.
- Product Performance: We do not guarantee the performance, durability, or suitability of any product for a specific application.
- Code Compliance: While sellers may indicate certifications (Miami-Dade NOA, Florida Product Approval), buyers must verify compliance with local building codes.
- Warranty Claims: Any warranties are provided by the manufacturer or seller, not by the platform.
3. Seller Responsibilities
Sellers on the WindowStock Market platform agree to:
- Accuracy: Provide accurate and complete information about all listed products, including dimensions, condition, brand, model, and any defects
- Photos: Upload clear, current photos that accurately represent the product's condition
- Availability: Keep listings updated and promptly mark items as sold or unavailable
- Communication: Respond to buyer inquiries in a timely manner
- Legal Compliance: Ensure all products meet applicable safety standards and regulations
4. Platform Role
WindowStock Market acts solely as a marketplace and facilitator:
- We provide the technology platform to connect buyers and sellers
- We do not take ownership of any products listed on the platform
- We are not a party to transactions between buyers and sellers
- We facilitate communication but do not guarantee transaction outcomes
- A 10% platform commission is applied to all completed sales
5. Reservations and Payments
Regarding reservations and payment processing:
- Reservations: Items may be reserved for up to 24 hours. Unpicked or unpaid reservations automatically expire.
- Payment: Payment terms are arranged between buyer and seller. The platform may facilitate payment instructions.
- Commission: A 10% commission is charged on completed sales. Sellers receive their net payout after commission deduction.
- Disputes: The platform may assist in dispute resolution but is not obligated to arbitrate disagreements.
6. User Conduct
All users agree to:
- Provide accurate registration information
- Not engage in fraudulent or deceptive practices
- Respect the intellectual property rights of others
- Not circumvent platform fees by conducting transactions outside the platform
- Report any suspicious activity to platform administrators
By using WindowStock Market, you agree to these Terms of Service.
For questions, contact us at [email protected]