Seller Guide
Everything You Need to Sell Successfully
Follow this guide to create great listings, respond to buyers, and complete successful transactions.
1
Creating Great Listings
Photos That Sell
Good photos are the #1 factor in getting buyer interest. Follow these guidelines:
- Outside view: Show the full window/door from the exterior side
- Inside view: Show the interior finish and operation
- Label/sticker: Show manufacturer label, size, and impact rating
- Any damage: Be upfront about scratches, chips, or defects
Pricing Strategy
Price competitively to move inventory quickly:
- Research similar listings on the marketplace
- Price 40-60% below retail for new condition
- Account for any cosmetic issues in your pricing
- Remember: 10% commission is deducted from final sale
2
Handling Reservations
Response Time Matters
When a buyer reserves, you have 24 hours to respond. Fast responses lead to more sales.
Important
If you don't respond within 24 hours, the reservation expires and the buyer may lose interest.
- Confirm: When item is available and you're ready to sell
- Decline: If item is no longer available or you can't fulfill
Communicating with Buyers
After confirming a reservation, buyer contact info is shared. Be professional:
- Respond promptly to buyer questions
- Provide clear pickup address and hours
- Be flexible with scheduling when possible
3
Completing the Sale
Pickup Day
Make pickup smooth for both parties:
- Have the item ready and accessible
- Allow buyer to inspect before payment
- Accept payment (cash, check, or agreed method)
- Help with loading if possible
After the Sale
- Mark the listing as sold in your dashboard
- Pay the 10% commission per our terms
- Keep records of completed transactions