Frequently Asked Questions

This is a beta marketplace for surplus impact windows and doors. We connect contractors who have leftover inventory with buyers who need specific sizes. All inventory is real, verified, and available for immediate pickup.

Inventory comes from approved contractors and suppliers who have leftover stock from completed projects. Each seller is verified before they can list items. These are overruns, project changes, or warehouse clearance — all new and unused.

All items are new and unused. They are leftover from projects that were over-ordered, specs that changed, or warehouse stock being cleared. Items are not used, returned, or damaged.

When you find an item you need, you submit a reservation request with your contact info. The item is held for you for 24 hours. The seller will contact you to confirm availability and arrange pickup. You pay at pickup.

Items are reserved for 24 hours. During this time, no one else can purchase the item. If you need more time or need to cancel, contact the seller directly.

The seller will contact you within 2 hours (during business hours) with pickup details. You coordinate a time, inspect the item at pickup, and complete payment directly with the seller.

You pick up items directly from the seller's location. Bring a vehicle that can fit the items (truck or van for windows). The seller will provide the exact address after you reserve.

Yes. You can and should inspect items at pickup. Check dimensions, condition, and specifications before completing your purchase. This protects both you and the seller.

Payment is made directly to the seller at pickup. Payment methods vary by seller — most accept cash, check, or card. Confirm payment options when coordinating pickup.

Inventory moves fast. If you see a size you need, reserve it promptly. Popular sizes (36x60, 48x72) can sell within hours. Reservations hold items for 24 hours.

Items are first-come, first-served. If an item shows "Available," it can be reserved. Once reserved by someone else, you'll see the status change. New inventory is added daily.

Sellers aim to respond within 2 hours during business hours (M-F, 8am-6pm). Response times may vary on weekends. We monitor seller response times to ensure quality service.

Every seller is manually verified before they can list. We check business credentials, location, and inventory quality. Only approved sellers can post listings.

If you have issues with a pickup or listing accuracy, contact us. We track seller performance and take action on any problems. Your feedback helps us maintain quality.

Your contact information is only shared with sellers for reservations you make. We don't sell your data or share it with third parties.